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Number of items: 19.

Article

Dong, J; Ibrahim, R; (2021) SRPT Scheduling Discipline in Many-Server Queues with Impatient Customers. Management Science 10.1287/mnsc.2021.4110. (In press). Green open access
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Dong, J; Ibrahim, R; (2020) Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both? Operations Research , 68 (4) pp. 1238-1264. 10.1287/opre.2019.1916. Green open access
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Ibrahim, Rouba; (2022) Personalized scheduling in service systems. Queueing Systems , 100 pp. 445-447. 10.1007/s11134-022-09747-w. Green open access
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Ibrahim, Rouba; Dong, Jing; (2026) Shortest-Job-First Scheduling in Many-Server Queues with Impatient Customers and Noisy Service-Time Estimates. Operations Research (In press). Green open access
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Ibrahim, Rouba; Estrada Rodriguez, Arturo; Zhan, Dongyuan; (2024) On Customer (Dis)honesty in Priority Queues: The Role of Lying Aversion. Management Science (In press). Green open access
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Ibrahim, R; (2018) Sharing delay information in service systems: a literature survey. Queueing Systems , 89 (1-2) pp. 49-79. 10.1007/s11134-018-9577-y. Green open access
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Ibrahim, R; (2018) Managing Queueing Systems where Capacity is Random and Customers are Impatient. Production and Operations Management , 27 (2) pp. 234-250. 10.1111/poms.12796. Green open access
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Ibrahim, R; Armony, M; Bassamboo, A; (2016) Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Management Science pp. 1-19. 10.1287/mnsc.2016.2425. Green open access
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Ibrahim, R; Bassamboo, A; (2021) A General Framework to Compare Announcement Accuracy: Static vs LES-based Announcement. Management Science 10.1287/mnsc.2020.3722. (In press). Green open access
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Ibrahim, R; Kim, SH; Tong, J; (2020) Eliciting Human Judgment for Prediction Algorithms. Management Science (In press). Green open access
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Ibrahim, R; L'Ecuyer, P; Shen, H; Thiongane, M; (2016) Inter-Dependent, Heterogeneous, and Time-Varying Service-Time Distributions in Call Centers. European Journal of Operational Research , 250 (2) pp. 480-492. 10.1016/j.ejor.2015.10.017. Green open access
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Ibrahim, R; Verter, V; Kucukyazici, B; Gendreau, M; Bolstein, M; (2016) Designing Personalized Treatment: An Application to Anticoagulation Therapy. Production and Operations Management , 25 (5) pp. 902-918. 10.1111/poms.12514. Green open access
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Momesso, Tomas; Gokpinar, Bilal; Ibrahim, Rouba; Boyle, Adrian A; (2023) Effect of removing the 4-hour access standard in the ED: a retrospective observational study. Emergency Medicine Journal 10.1136/emermed-2023-213142. (In press). Green open access
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Ravid, Yaniv; Ibrahim, Rouba; Hu, Junqi; Pasupathy, Kal; Nestler, David M; Sarhangian, Vahid; Afèche, Philipp; (2025) Predicting left-without-being-seen in an emergency department as a dynamic risk. The American Journal of Emergency Medicine , 98 pp. 239-244. 10.1016/j.ajem.2025.08.064.

Rodriguez, Arturo Estrada; Ibrahim, Rouba; Zhan, Dongyuan; (2024) On Customer (Dis-)Honesty in Unobservable Queues: The Role of Lying Aversion. Management Science 10.1287/mnsc.2022.04036. (In press). Green open access
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Song-Hee, K; Rouba, I; (2019) Is Expert Input Valuable? The Case of Predicting Surgery Duration. Seoul Journal of Business , 25 (2) pp. 1-34. 10.35152/snusjb.2019.25.2.001. Green open access
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Book chapter

Ibrahim, R; (2019) On Queues with a Random Capacity: Theory and Application. In: Hu, M, (ed.) Sharing Economy: Making Supply Meet Demand. (pp. 279-316). Springer: Switzerland, Cham.

Working / discussion paper

Estrada Rodriguez, Arturo; Ibrahim, Rouba; Kremer, Mirko; (2023) Persuasive Communication in Social Service Operations. SSRN Green open access
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Ibrahim, R; Kim, S-H; Tong, J; (2021) Eliciting Human Judgment for Prediction Algorithms. SSRN Green open access
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This list was generated on Sun Jan 11 07:06:18 2026 GMT.