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An "inverse satisfaction law"? Why don't older patients criticise health services?

Bowling, A; (2002) An "inverse satisfaction law"? Why don't older patients criticise health services? Journal of Epidemiology and Community Health , 56 (7) p. 482. 10.1136/jech.56.7.482-a. Green open access

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Type: Article
Title: An "inverse satisfaction law"? Why don't older patients criticise health services?
Open access status: An open access version is available from UCL Discovery
DOI: 10.1136/jech.56.7.482-a
Publisher version: http://dx.doi.org/10.1136/jech.56.7.482-a
Language: English
Keywords: Age Factors, Aged, Great Britain, Health Services for the Aged, Humans, Patient Satisfaction
UCL classification: UCL
URI: https://discovery.ucl.ac.uk/id/eprint/1629
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