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Interaction with a TV Companion App as Synopsis and Supplement

Dowell, J; Anstead, E; (2017) Interaction with a TV Companion App as Synopsis and Supplement. In: CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. (pp. pp. 2264-2268). ACM Green open access

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Abstract

Television companion apps on tablets and smartphones provide interactive content synchronized with TV shows. A key design question raised by this novel, multi-display, multimedia interface is whether the app's role is to be a synopsis of the show or a supplement. In other words, should the app help viewers better follow what they are watching on TV, or offer additional enriching content to respond to interest created by the show? We developed a companion app for a documentary with both synoptic and supplementary content. A laboratory study with 28 participants examined the effect of these different types of content on the experience of using the companion and the effect on engagement with the show in terms of participants' recall. Engagement with the show was not affected by supplementary content in the app but coordinated viewing of both screens was more difficult. Design guidelines evident from these results are discussed.

Type: Proceedings paper
Title: Interaction with a TV Companion App as Synopsis and Supplement
Event: 2017 CHI Conference on Human Factors in Computing Systems
Location: Denver, US
Dates: 06 May 2017 - 11 May 2017
ISBN: 978-1-4503-4655-9
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3025453.3025459
Publisher version: https://doi.org/10.1145/3025453.3025459
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Second screen; companion apps; mobile devices; engagement; television.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/1563478
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