Wong, W;
Stelmaszewska, H;
Bhimani, N;
Barn, S;
Barn, B;
(2010)
JISC User Behaviour Observational Study: User Behaviour in Resource Discovery: Final Report.
JISC (Joint Information Systems Council): London, UK.
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Abstract
The report discusses the information-seeking behaviour of students and researchers working in the Business and Economics disciplines using subscribed and freely available Internet resource discovery systems in three UK HE institutions: Cranfield University, London School of Economics and Middlesex University. The institutions were chosen as examplars of the Russell Group, the 94 Group, and the Million+ groups of universities in the UK. The intention was to describe and gain a better understanding of: (i) how different users (undergraduates, postgraduates and researchers) currently seek information on the existing resource discovery systems, (ii) the roadmap used in a user’s information seeking journey, and (iii) their expectations and needs based on their understanding and experience of using the Internet to find information resources for academic study. In addition, we hope to inform JISC, publishers of electronic resources, and librarians working in the HE sector about user behaviours and the issues relating to resource discovery systems. The data was obtained from an observational study and in-depth interview of 34 participants. Each participant was studied on an individual basis and each session lasted up to two hours. The analysis of the data provided an insight on: resource discovery systems used by participants and what they found to be useful, users information search behaviour and strategies when seeking information, the issues that affect their searching behaviour, problems and difficulties users experienced with library resources, issues related to physical library services as well as recommendations for the publishers and librarians in order to improve the use of electronic resources.
| Type: | Report |
|---|---|
| Title: | JISC User Behaviour Observational Study: User Behaviour in Resource Discovery: Final Report |
| Open access status: | An open access version is available from UCL Discovery |
| Publisher version: | http://www.webarchive.org.uk/wayback/archive/20140... |
| Language: | English |
| Additional information: | © HEFCE 2010. The Higher Education Funding Council for England, on behalf of JISC, permits reuse of this publication and its contents under the terms of the Creative Commons Attribution-NonCommercial-No Derivative Works 2.0 UK: England & Wales Licence (http://creativecommons.org/ licenses/by-nc-nd/2.0/uk). |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > VP: Research > Library Services |
| URI: | https://discovery.ucl.ac.uk/id/eprint/1472604 |
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