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What usable security really means: Trusting and engaging users

Kirlappos, I; Sasse, MA; (2014) What usable security really means: Trusting and engaging users. In: Tryfonas, T and Askoxylakis, I, (eds.) Human Aspects of Information Security, Privacy, and Trust: Second International Conference, HAS 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. Proceedings. (pp. 69 - 78). Springer International Publishing: Switzerland. Green open access

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Abstract

Non-compliance with security mechanisms and processes poses a significant risk to organizational security. Current approaches focus on designing systems that restrict user actions to make them 'secure', or providing user interfaces to make security tools 'easy to use'. We argue that an important but often-neglected aspect of compliance is trusting employees to 'do what's right' for security. Previous studies suggest that most employees are intrinsically motivated to behave securely, and that contextual elements of their relationship with the organization provide further motivation to stay secure. Drawing on research on trust, usable security, and economics of information security, we outline how the organization-employee trust relationship can be leveraged by security designers. © 2014 Springer International Publishing.

Type: Proceedings paper
Title: What usable security really means: Trusting and engaging users
Event: Second International Conference, HAS 2014
ISBN-13: 9783319076195
Open access status: An open access version is available from UCL Discovery
DOI: 10.1007/978-3-319-07620-1_7
Publisher version: http://dx.doi.org/10.1007/978-3-319-07620-1_7
Language: English
Additional information: The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-07620-1_7.
Keywords: trust, usable security, information security management
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/1434890
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