Bate, SP;
Robert, G;
Mendel, P;
(2005)
How leading hospitals in the US and Europe achieved excellence in service quality - and sustained it.
In:
(Proceedings) 6th International Conference on the Scientific Basis of Health Services.
: Montreal.
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| Type: | Proceedings paper |
|---|---|
| Title: | How leading hospitals in the US and Europe achieved excellence in service quality - and sustained it. |
| Event: | 6th International Conference on the Scientific Basis of Health Services |
| Open access status: | An open access version is available from UCL Discovery |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics > CHIME |
| URI: | https://discovery.ucl.ac.uk/id/eprint/1134 |
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