Elston, Thomas;
Bel, Germa;
(2023)
Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England.
Public Management Review
, 25
(4)
pp. 734-761.
10.1080/14719037.2021.2012377.
Preview |
PDF
2023 PMR EB journal.pdf - Published Version Download (2MB) | Preview |
Abstract
Resilient organizations maintain functioning during times of unexpected adversity. Collaboration may enhance resilience by enabling scarce information, resources and capabilities to be leveraged across organizations, although it may also impede rapid and flexible decision-making. We explore this dilemma using the case of ‘inter-municipal’ collaboration in England, analysing how the first COVID-19 lockdown in 2020 affected the provision of Housing Benefit–a locally administered social-security entitlement. Using OLS, probit, random-effects GLS and Hausman-Taylor estimations on time-series data from 187 lower-tier councils, we find that collaboration partly limited the decline in service accuracy but gave no protection to service speed.
| Type: | Article |
|---|---|
| Title: | Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1080/14719037.2021.2012377 |
| Publisher version: | https://doi.org/10.1080/14719037.2021.2012377 |
| Language: | English |
| Additional information: | © 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
| Keywords: | Collaboration; inter-municipal cooperation; organizational performance; resilience; shared services |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL SLASH UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10217678 |
Archive Staff Only
 |
View Item |
