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'Please explain your response': A guide to uncovering cognitive processes from open-text box data using pragmatic and reflexive content analysis

Dewitt, Stephen H; Liefgreen, Alice; Adler, Nine; Strittmatter, Laura Elaine; (2025) 'Please explain your response': A guide to uncovering cognitive processes from open-text box data using pragmatic and reflexive content analysis. Judgment and Decision Making , 20 , Article e39. 10.1017/jdm.2025.10010. Green open access

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Abstract

This guide provides a philosophical framework and practical advice for gathering, analyzing, and reporting a particular type of qualitative data. These data are obtained from including an open-text box following the key quantitative question in survey-style studies with the request to ‘Please explain your response’. While many studies currently collect such data, they often either fail to report or analyze it, or they conduct unstructured analyses with limited detail, often mistakenly referring to it as ‘thematic analysis’. Content analysis provides a well-established framework for analyzing such data, and the simplicity of the data form allows for a highly pragmatic and flexible approach. The guide integrates the concept of reflexivity from qualitative research to navigate the large number of researcher degrees of freedom involved in the process, particularly in working with the second coder. It begins by arguing for the value of this data, before outlining the guide’s philosophy, offering advice on maximizing the validity of your data, and addressing the common concern of confabulation. It then provides advice on developing a coding scheme, recruiting and collaborating with a second coder, and writing your report, considering the potential role of large language models at these various stages. Additionally, it provides a checklist for reviewers to evaluate the quality of a given analysis. Throughout the guide, a running example is used to demonstrate the implementation of the provided advice, accompanied by extensive example materials in the online repository, which can be used to practice the method.

Type: Article
Title: 'Please explain your response': A guide to uncovering cognitive processes from open-text box data using pragmatic and reflexive content analysis
Open access status: An open access version is available from UCL Discovery
DOI: 10.1017/jdm.2025.10010
Publisher version: https://doi.org/10.1017/jdm.2025.10010
Language: English
Additional information: © The Author(s), 2025. Published by Cambridge University Press on behalf of Society for Judgment and Decision Making and European Association for Decision Making. This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0).
Keywords: content analysis, reflexivity, mixed methods, open-text box, survey
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > Experimental Psychology
URI: https://discovery.ucl.ac.uk/id/eprint/10216182
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