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The Construction and Influence of Information Trustworthiness in Social Movements

Im, Men Heng Charlotte; (2025) The Construction and Influence of Information Trustworthiness in Social Movements. Doctoral thesis (Ph.D), UCL (University College London). Green open access

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Abstract

In this doctoral thesis, I investigate the following: how information trustworthiness is constructed within social movements, and how its subsequent dissemination and comprehensions influences perceptions of trust and trustworthiness among social movement actors, with a particular focus in social media and the digital space. I ground my research in practice by choosing two case contexts of which to investigate the concept of information trust, Black Lives Matter of 2020 and the Hong Kong protests of 2019. This research adopts a mixed methods methodology, with an explanatory sequential design. Data collection is categorised in three phases. The first phase is the social network analysis phase, which gives a holistic view of the information network under investigation. The second phase is the survey, in which I evaluated trustworthiness perceptions from social movement participants themselves. Interviews make up the third phase, where in-depth conversations were had with social movement participants to thoroughly understand their understanding of information trust. Based on my research findings, I pose a framework for conceptualising information trustworthiness, explaining the subjective and objective dimensions that affects its conception, and how it then leads into the trust making process and finally affect practical change in actions or beliefs. This framework not only enhances our understanding but also underscores the pivotal role of trustworthiness perceptions, demonstrating the role of information trust within social movements. This framework offers practical implications on future social movement mobilisation, and on a wider scale, general applicability in other situations.

Type: Thesis (Doctoral)
Qualification: Ph.D
Title: The Construction and Influence of Information Trustworthiness in Social Movements
Open access status: An open access version is available from UCL Discovery
Language: English
Additional information: Copyright © The Author 2025. Original content in this thesis is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) Licence (https://creativecommons.org/licenses/by-nc/4.0/). Any third-party copyright material present remains the property of its respective owner(s) and is licensed under its existing terms. Access may initially be restricted at the author’s request.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of Arts and Humanities
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of Arts and Humanities > Dept of Information Studies
URI: https://discovery.ucl.ac.uk/id/eprint/10214777
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