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Team innovation behaviour: employees’ appraisals of new technology implementation and the mediating role of collective coping strategies

Nasaj, M; Badi, S; Murtagh, N; Alghababsheh, M; (2025) Team innovation behaviour: employees’ appraisals of new technology implementation and the mediating role of collective coping strategies. International Journal of Innovation Science 10.1108/IJIS-02-2025-0078. (In press). Green open access

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Abstract

Purpose: The implementation of smart technology, artificial intelligence, robotics and algorithms (STARA) is recognised as a driver of innovation in the construction industry. However, STARA implementation has also been found to present psychological challenges to employees that may affect their innovation performance. Adopting a transactional model of stress and coping, this study aims to examine the effect of construction employees’ appraisals of STARA implementation as either a challenge or a hindrance to team innovation behaviour. In addition, it explored the mediating role of collective coping strategies on this relationship. Design/methodology/approach: Data were collected from 487 employees in the European construction industry through an online questionnaire and analysed using structural equation modelling. Findings: Construction employees’ appraisal of STARA implementation as a challenge positively influenced team innovation behaviour. Contrary to expectation, employees’ appraisal of STARA implementation as a hindrance was not significantly related to team innovation behaviour. Both collective problem- and emotion-focused coping strategies mediated the relationship between appraisals and team innovation behaviour. Practical implications: To bolster team innovation, construction firms should foster a challenge appraisal mindset and facilitate both problem- and emotion-focused coping strategies as part of pursuing STARA implementation. Originality/value: The study is the first to the authors’ knowledge to apply an established psychological theory of stress and coping in relation to STARA implementation and team innovation behaviour. The findings advance understanding of how psychological appraisals and coping mechanisms shape team innovation in technological disruptions such as STARA.

Type: Article
Title: Team innovation behaviour: employees’ appraisals of new technology implementation and the mediating role of collective coping strategies
Open access status: An open access version is available from UCL Discovery
DOI: 10.1108/IJIS-02-2025-0078
Publisher version: https://doi.org/10.1108/ijis-02-2025-0078
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Challenge appraisal, Collective emotion-focused coping, Collective problem-focused coping, Hindrance appraisal, STARA implementation, Team innovation behaviour
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
URI: https://discovery.ucl.ac.uk/id/eprint/10214280
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