Landre, Anna; Mo, Wen; Holloway, Catherine; (2023) Towards Disability-Inclusive Built-Environment Navigation & Policy. In: Schmidt, Albrecht and Väänänen, Kaisa and Goyal, Tesh and Kristensson, Per Ola and Peters, Anicia, (eds.) CHI 2023 Workshop on Designing Technology and Policy Simultaneously: Towards a Research Agenda and New Practice. ACM (Association for Computing Machinery): New York, NY, United States.

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Abstract

HCI advances in digital mapping have revolutionized how people navigate the built environment, granting most users unparalleled ease of access to new and familiar places. Unfortunately, such innovations have not created commensurate opportunities for people with disabilities. Despite the plethora of HCI advances in manual and automated mapping methods, no mapping platform has scaled with data about pedestrian disability access. This points to a need for a more efficient and successful data collection method for pedestrian navigation related to disability access. Furthermore, most interventions are not connected to the local government organizations whose job is to maintain and build the city infrastructure. Given that disabled people already face disproportionate barriers to finding information and access to cities worldwide, mapping technologies that continue to advance in non-inclusive ways only exacerbate inequalities in access to public space within this marginalized community and others. This paper argues for the need to fill this gap, identifies current sticking points, and calls for partnerships between HCI and policy to explore commercial communities to work on solutions that can increase mapped data on accessibility and use that data to inform better-built environment policy.

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