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Evaluating universal design of built environments: an empirical study of stakeholder practice and perceptions

Watchorn, Valerie; Hitch, Danielle; Tucker, Richard; Frawley, Patsie; Aedy, Kathryn; Grant, Cathryn; (2023) Evaluating universal design of built environments: an empirical study of stakeholder practice and perceptions. Journal of Housing and the Built Environment , 38 (3) pp. 1491-1510. 10.1007/s10901-022-09981-x. Green open access

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Abstract

Universal design aims to reduce environmental barriers and enhance usability of buildings for all people, particularly those with disabilities. There are known challenges relating to the evaluation of universal design and evidence supporting this concept is limited. This study aimed to gather information on current practice and what stakeholders perceive as important to universal design evaluation. A mixed methods approach was employed, and data were collected via online survey (n = 157) and semi-structured interviews (n = 37). Participants included industry professionals, policy makers, government officials, academics, and people with disabilities. Just over one-third of participants stated that they had experience of evaluating universal design in public built environments. Checklists were most commonly used, yet participants expressed concern with their suitability for this purpose. Almost all participants perceived evaluation of universal design as important, citing its value to advocacy, professional development and strengthening the evidence base of universal design. Findings from this study highlight a tension between a desire for efficiency and consistency, as offered by a checklist approach, and the adoption of a holistic and multidisciplinary method of evaluation that encompasses the complexity of universal design application.

Type: Article
Title: Evaluating universal design of built environments: an empirical study of stakeholder practice and perceptions
Open access status: An open access version is available from UCL Discovery
DOI: 10.1007/s10901-022-09981-x
Publisher version: https://doi.org/10.1007/s10901-022-09981-x
Language: English
Additional information: This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.
Keywords: Evaluation, Evidence-based practice, Design process, Outcome measurement, Public buildings, Universal design
UCL classification: UCL
URI: https://discovery.ucl.ac.uk/id/eprint/10211022
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