Nasaj, Mohamed;
Badi, Sulafa;
Murtagh, Niamh;
Ding, Li;
(2025)
Collective AI anxiety and team innovative behaviour: the role of coping strategies.
Construction Innovation
10.1108/CI-08-2024-0222.
(In press).
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Abstract
Purpose: This study aims to investigate the relationship between collective anxiety relating to the introduction of artificial intelligence (AI) technologies in construction companies and team innovative behaviours, purposing a potential mediation role of employees’ coping strategies. // Design/methodology/approach: The deductive nature of the research dedicated a quantitative research methodology. Structural equation modelling was conducted on a data set of 540 randomly chosen responses to an online questionnaire from European-based construction employees. // Findings: The results showed a significant positive relationship between collective AI anxiety and team innovative behaviour. The mediation relationships were also statistically significant. While emotion- and relationship-focused coping had positive relationships with team innovative behaviour, problem-focused coping had a negative relationship. An explanation from cognitive psychology is offered for this finding. // Practical implications: There is potential for construction organizations to increase team innovative behaviours through supporting emotion- and relationship-focused coping strategies for collective AI anxiety. Approaches include open discussions on AI-related concerns to allow team members to voice their anxieties and fostering interpersonal connections to facilitate relationship-focused coping. // Originality/value: This study contributes to understanding the psychological and social impacts of AI in the construction industry, offering practical insights for fostering innovation amidst AI-induced anxieties. In addition, it presents an empirical study examining relation-focused coping as a new strategy for collective team coping. Building the conceptual framework at the team level addresses the scarcity of research on managing anxiety and fostering innovation within teams.
| Type: | Article |
|---|---|
| Title: | Collective AI anxiety and team innovative behaviour: the role of coping strategies |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1108/CI-08-2024-0222 |
| Publisher version: | https://doi.org/10.1108/ci-08-2024-0222 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Collective AI anxiety, Team innovative behaviour, Problem-focused coping strategy, Emotion-focused coping strategy, Relation-focused coping strategy |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10210449 |
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