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How Stakeholders Operationalize Responsible Artificial Intelligence (AI) in Data Sensitive Contexts

Sharma, Shivaang; Aristidou, Angela; (2025) How Stakeholders Operationalize Responsible Artificial Intelligence (AI) in Data Sensitive Contexts. MIS Quarterly Executive , 24 (2) , Article 4. 10.17705/2msqe.00114. Green open access

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Abstract

Operationalizing the responsible use of AI in data-sensitive, multi-stakeholder contexts is challenging. We studied how six AI tools were operationalized in a humanitarian crisis context, which involved aid agency decision makers, private technology firms and vulnerable populations. From the insights gained, we identify five types of “AI responsibility rifts” (AIRRs - the differences in subjective expectations, value sand perceived impacts of stakeholders when operationalizing an AI tool in data-sensitive contexts). We propose the self-assessment SHARE framework to mitigate these rifts and provide recommendations for closing the identified gaps.

Type: Article
Title: How Stakeholders Operationalize Responsible Artificial Intelligence (AI) in Data Sensitive Contexts
Open access status: An open access version is available from UCL Discovery
DOI: 10.17705/2msqe.00114
Publisher version: https://aisel.aisnet.org/misqe/vol24/iss2/4/
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/10205651
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