Zhu, Wenqi;
Soubutts, Ewan;
Singh, Aneesha;
Wernersbach, Julia;
(2025)
Challenges and Opportunities for the Design of Inclusive Social Media Experiences with LGBT+ Older Adults.
In: Yamashita, Naomi and Evers, Vanessa and Yatani, Koji and Ding, Xianghua (Sharon) and Lee, Bongshin and Chetty, Marshini and Toups-Dugas, Phoebe, (eds.)
Conference on Human Factors in Computing Systems (CHI 25).
(pp. pp. 1-16).
ACM
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Abstract
Social isolation is a common experience for LGBT+ older adults (OAs) that is often compounded by prejudices of age, sexuality, or gender identity. Little research has explored the specific social needs and barriers that LGBT+ OAs face, particularly in online spaces. To address this gap, we conducted interviews with 10 LGBT+ OAs and an inclusive housing service provider. Our research highlights the importance of LGBT+ community engagement and digitally-supported social networks’ role for LGBT+ OAs. We identify challenges such as managing online identity, navigating LGBT+ social media apps and websites, as well as digital disconnectedness challenges among those with lower digital literacy. Recommendations include improving social platforms allowing LGBT+ OAs to manage selective identity characteristics, promoting genuineness and trust in LGBT+ platforms by employing tiered blocking and interest-driven connections, and non-digital outreach strategies for collaborations between LGBT+ organizations and senior centers to engage hidden and isolated LGBT+ OAs.
| Type: | Proceedings paper |
|---|---|
| Title: | Challenges and Opportunities for the Design of Inclusive Social Media Experiences with LGBT+ Older Adults |
| Event: | CHI 2025: CHI Conference on Human Factors in Computing Systems |
| Location: | Yokohama, Japan |
| Dates: | 26th April - 1st May 2025 |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1145/3706598.3714397 |
| Publisher version: | https://doi.org/10.1145/3706598.3714397 |
| Language: | English |
| Additional information: | © 2025 Copyright held by the owner/author(s). This work is licensed under a Creative Commons Attribution 4.0 International License (https://creativecommons.org/licenses/by/4.0/). |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10205570 |
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