Christie, Nicola;
O'Toole, Sarah;
Holcombe, Alice;
Bull, Niahm;
Helman, Shaun;
(2024)
Managing the road safety risks of last mile deliveries: do telematics have a role to play?
Traffic Injury Prevention
10.1080/15389588.2024.2413143.
(In press).
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Abstract
OBJECTIVE: The research aimed to understand the impact of telematics in reducing traffic violations and crashes among drivers working in parcel delivery and the perceived utility, effectiveness, and acceptability of telematics among drivers using them. The objective was to carry out an online survey among drivers who have telematics versus drivers who do not and compare their behaviors in terms of risks and violations controlling for key demographics an exposure. METHODS: An online anonymous survey was conducted of 780 home delivery drivers of which 430 used telematics in 2022. The survey was conducted by a fieldwork company and participants were compensated for their time. Univariate and multivariate analysis was conducted on the data. RESULTS: Telematics users did not report less crashes than drivers who did not use telematics. Most drivers, irrespective of telematics use agreed that the time pressure of delivery work increased speed limit violations and unsafe or hazardous parking. Multivariate analysis indicated that damage collisions for all drivers were associated with factors such as, driving medium to large vans, hazardous behavior related to parking, and having penalties for violations, especially related to speed. Delivery drivers, while generally facing pressure to speed and take risks to meet delivery schedules, did perceive telematics as a tool for safety enhancement and information dissemination, as well as for the management of performance. Non-telematics users viewed it with skepticism. CONCLUSIONS: Telematics alone may not ensure the safety of last-mile deliveries and could potentially increase the pressure of deliveries. This research underscores the need for a holistic approach to road safety in the home delivery sector, combining telematics technology with a proactive safety culture.
| Type: | Article |
|---|---|
| Title: | Managing the road safety risks of last mile deliveries: do telematics have a role to play? |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1080/15389588.2024.2413143 |
| Publisher version: | https://doi.org/10.1080/15389588.2024.2413143 |
| Language: | English |
| Additional information: | © 2024 The Author(s). Published with license by Taylor & Francis Group, LLC This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent. |
| Keywords: | Road safety; last mile delivery; occupational risk, telematics |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Civil, Environ and Geomatic Eng |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10197975 |
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