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The Four Coordination Roles of Clients When Designing Megaproject Organizations

Melecardi Zani, Carolina; Denicol, Juliano; Broyd, Tim; (2024) The Four Coordination Roles of Clients When Designing Megaproject Organizations. Project Management Journal 10.1177/87569728241248033. (In press). Green open access

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Abstract

Organizational design is composed of structure, the artifact, and coordination, the action. Existing organizational design literature lacks coherence, resulting in models that overlook the importance of coordination as an organizational design issue, which intensifies in megaprojects. We explore the roles of clients when designing megaproject organizations, identifying four coordination roles: (1) meta-organizer, (2) gatekeeper, (3) interface manager, and (4) mediator. These roles align with management levels (strategic, tactical, operational), corresponding to megaproject phases and organizational design development. The conceptual framework contributes to the organizational design literature by providing a systems-wide view and enriching the understanding of the multilevel coordination roles of clients.

Type: Article
Title: The Four Coordination Roles of Clients When Designing Megaproject Organizations
Open access status: An open access version is available from UCL Discovery
DOI: 10.1177/87569728241248033
Publisher version: https://doi.org/10.1177/87569728241248033
Language: English
Additional information: This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
Keywords: Organizational design, megaprojects, coordination, intraorganizational structures, interorganizational relationships
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
URI: https://discovery.ucl.ac.uk/id/eprint/10194802
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