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Design and development of a digital intervention for workplace stress and mental health (EMPOWER)

van der Feltz-Cornelis, Christina M; Shepherd, Jessie; Gevaert, Jessie; Van Aerden, Karen; Vanroelen, Christophe; Cepa, Oriol Borrega; Recio, Laura Gonzalez; ... Olaya, Beatriz; + view all (2023) Design and development of a digital intervention for workplace stress and mental health (EMPOWER). Internet Interventions , 34 , Article 100689. 10.1016/j.invent.2023.100689. Green open access

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Abstract

Purpose: We describe the design and development of the European Platform to Promote health and wellbeing in the workplace (EMPOWER) digital intervention that provides an integrative user programme meeting the needs of employees and employers in addressing work stress. Results: A user-centred design process was followed from January 2020 until November 2021. A tailored algorithm was developed to provide support at the individual employee level and the company level. Each element of the digital intervention was developed in English and then translated in Spanish, English, Polish and Finnish. The digital intervention consists of a website and a mobile application (app) that provides algorithm-based personalised content after assessing a user's somatic and psychological symptoms, work functioning, and psychosocial risk factors for work stress. It has a public section and an employer portal that provides recommendations to reduce psychosocial risks in their company based upon clustered input from employees. Usability testing was conducted and showed high ease of use and completion of tasks by participants. Conclusion: The EMPOWER digital intervention is a tailored multimodal intervention addressing wellbeing, work stress, mental and physical health problems, and work productivity. This will be used in a planned RCT in four countries to evaluate its effectiveness.

Type: Article
Title: Design and development of a digital intervention for workplace stress and mental health (EMPOWER)
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.invent.2023.100689
Publisher version: http://dx.doi.org/10.1016/j.invent.2023.100689
Language: English
Additional information: © 2023 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/)
Keywords: Social Sciences, Science & Technology, Life Sciences & Biomedicine, Psychology, Clinical, Health Care Sciences & Services, Medical Informatics, Psychiatry, Psychology, Digital intervention, Workplace, Work stress, Mental health, Wellbeing, Qualitative research, Employees, CULTURAL-ADAPTATION, WORK, PERFORMANCE, CHALLENGES, DISORDERS, FRAMEWORK, EMPLOYEES, ISSUES
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics
URI: https://discovery.ucl.ac.uk/id/eprint/10193422
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