Chalhoub, George;
(2020)
The UX of Things: Exploring UX Principles to Inform Security and Privacy Design in the Smart Home.
In:
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems.
ACM: Honolulu, HI, USA.
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Abstract
Smart home devices have been successful in fulfilling functional requirements but have often failed at incorporating user-centric security and privacy. This research project addresses the problem of security and privacy in the smart home through the lens of User Experience (UX) Design. Using qualitative interviews with users and designers, we explore the relationship between UX design, security, and privacy in the smart home. This is followed by participatory design workshops with smart home stakeholders to gain an in-depth knowledge of UX design challenges of security and privacy. Our results are further broadened by the development of a conceptual framework for UX design of security and privacy in the smart home.
| Type: | Proceedings paper |
|---|---|
| Title: | The UX of Things: Exploring UX Principles to Inform Security and Privacy Design in the Smart Home |
| Event: | CHI EA '20 |
| Location: | Honolulu, HI |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1145/3334480.3381436 |
| Publisher version: | https://doi.org/10.1145/3334480.3381436 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Science & Technology, Technology, Computer Science, Cybernetics, Computer Science, User Experience, Internet of Things, Smart Home, Design, Security, Privacy |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10182226 |
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