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The challenges of hybrid work: an architectural sociology perspective

Sailer, Kerstin; Thomas, Matt; Pachilova, Rosica; (2023) The challenges of hybrid work: an architectural sociology perspective. Buildings and Cities , 4 (1) pp. 650-668. 10.5334/bc.350. Green open access

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Abstract

An unwanted experiment of prolonged periods of working away from the office was forced on many societies by the COVID-19 pandemic. In the three years since the COVID outbreak, many organisations have shifted to hybrid work practices by mixing working from home with office-based work. Unsurprisingly, a plethora of both academic and grey literature has been published on hybrid work since 2020. This paper scans that literature in order to understand some of the most important questions emerging and compares these with the experience of a small sample of UK-based participants living and managing in this rapidly changing environment. Considering different disciplinary domains (human resources, management, architecture, real estate, technology), the literature in conjunction with the lived experience highlights real tensions surfacing between individual choices, worker wellbeing and organisational needs. Stuck in the middle of these perpetual conflicts are middle managers trying to make things work day-to-day. It is argued that the implications of hybrid work are potentially as profound as those of Taylorism in the early 20th century. Based on the foundations of architectural sociology, a holistic socio-spatial approach is proposed that responds to the rapidly changing world of work.

Type: Article
Title: The challenges of hybrid work: an architectural sociology perspective
Open access status: An open access version is available from UCL Discovery
DOI: 10.5334/bc.350
Publisher version: https://doi.org/10.1016/j.proci.2022.07.220
Language: English
Additional information: This work is licensed under a Creative Commons Attribution 4.0 International License. The images or other third-party material in this article are included in the Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/
Keywords: Architectural layout, hybrid work, office, real estate, socio-spatial trends, working from home, workplace, workspace
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Architecture
URI: https://discovery.ucl.ac.uk/id/eprint/10175792
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