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Creating room for citizen perspectives in ‘smart city’ Amsterdam through interactive theatre

Fraaije, A.; van der Meij, M.; Vermeeren, A.; Kupper, F.; Broerse, J.; (2023) Creating room for citizen perspectives in ‘smart city’ Amsterdam through interactive theatre. Research for All , 7 (1) , Article 5. 10.14324/RFA.07.1.05. Green open access

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Abstract

The ‘smart city’ vision is popular, but it lacks citizen perspectives. The aim of this study was to gain insight into whether and how art-based citizen engagement can create more room for citizen perspectives in smart cities by developing and testing an art-based citizen engagement project in Amsterdam, the Netherlands. To that end, a combination of interactive theatre, interaction design and social research methods was used to bring together diverse publics and innovation professionals for joint exploration of increased dataveillance in cities. The events were studied through observations, and through interviews with participants and organisers. Data analysis was guided by the outcomes, processes and challenges of the responsible innovation dimensions: inclusion, reflexivity, anticipation and responsiveness (Stilgoe et al., 2013). The most important achievements of art-based citizen engagement were: engaging people who would not have engaged with the topic otherwise, encouraging participants to question common phrases and assumptions, exploring future social implications of technologies, and staging meaningful interactions between citizens and professionals. The most significant challenge was to involve citizens in a way that could influence innovation trajectories.

Type: Article
Title: Creating room for citizen perspectives in ‘smart city’ Amsterdam through interactive theatre
Open access status: An open access version is available from UCL Discovery
DOI: 10.14324/RFA.07.1.05
Publisher version: https://doi.org/10.14324/RFA.07.1.05
Language: English
Additional information: © 2023, Aafke Fraaije, Marjoleine van der Meij, Arnold Vermeeren, Frank Kupper and Jacqueline Broerse. This is an open-access article distributed under the terms of the Creative Commons Attribution Licence (CC BY) 4.0 https://creativecommons.org/licenses/by/4.0/, which permits unrestricted use, distribution and reproduction in any medium, provided the original authors and source are credited.
Keywords: public participation, public engagement, inclusion, responsible research and innovation (RRI), impact, urban technologies, interaction design, art, theatre, science communication
URI: https://discovery.ucl.ac.uk/id/eprint/10172525
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