Lomas, Elizabeth; (2022) Information Governance: Are we there yet and … if not where are we heading? Presented at: RIMPA Global, Canberra, Australia.

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Abstract

Information Governance has provided strategic frameworks for maximizing information value in line with regulatory requirements and taking into account security risks. However, to date, it has largely harvested and merged traditional models to achieve these balances. The real possibilities for co-creating, managing, sharing and reusing information/data to enhance societal delivery in ethical ways have yet to be realized. This paper will consider new ways of framing and managing information/data considering wide ranging stakeholder needs, social justice agendas and technological realities and possible futures. Data has been described as the “new oil” ” that drives society and certainly has a recognized commoditized/asset value. In addition, it is being understood as a more fundamental resource such as water, with clean, good quality data driving decision making. As it increasingly links to new technological innovations and possibilities the full impact of where we are heading in terms of information governance has not yet been fully understood and considered. Within this context there are a number of challenges and opportunities for recordkeeping and auditing. These need to be considered in a range of technological contexts considering but not limited to algorithms, blockchain and Artificial Intelligence. It is estimated by PwC, that the latter will grow global GDP by 14% in the next decade changing many interactions between citizens, industry and government. However, the policies and frameworks needed to agree the governance requirements are still emerging. Information governance has the potential to place citizens back at the heart of this agenda and to deliver ethical frameworks and public policy delivery for society. This is a moment for the information and records management to focus in order to be part of, if not centre stage, in this critical agenda and longer term delivery. Let us hope that Records and Information Professionals are there when we arrive at a destination of ethical information delivery. This paper will discuss ways we can get to this destination.

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