Yuan, Y;
Riche, N;
Marquardt, N;
Nicholas, MJ;
Seyed, T;
Romat, H;
Lee, B;
... Hinckley, K; + view all
(2022)
Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented Workflows.
In:
Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems.
(pp. pp. 1-22).
ACM (Association for Computing Machinery)
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Abstract
To better ground technical (systems) investigation and interaction design of cross-device experiences, we contribute an in-depth survey of existing multi-device practices, including fragmented workflows across devices and the way people physically organize and configure their workspaces to support such activity. Further, this survey documents a historically significant moment of transition to a new future of remote work, an existing trend dramatically accelerated by the abrupt switch to work-from-home (and having to contend with the demands of home-at-work) during the COVID-19 pandemic. We surveyed 97 participants, and collected photographs of home setups and open-ended answers to 50 questions categorized in 5 themes. We characterize the wide range of multi-device physical configurations and identify five usage patterns, including: partitioning tasks, integrating multi-device usage, cloning tasks to other devices, expanding tasks and inputs to multiple devices, and migrating between devices. Our analysis also sheds light on the benefits and challenges people face when their workflow is fragmented across multiple devices. These insights have implications for the design of multi-device experiences that support people's fragmented workflows.
| Type: | Proceedings paper |
|---|---|
| Title: | Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented Workflows |
| Event: | CHI '22: CHI Conference on Human Factors in Computing Systems |
| ISBN-13: | 9781450391573 |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1145/3491102.3517702 |
| Publisher version: | https://doi.org/10.1145/3491102.3517702 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions. |
| Keywords: | multi-device, cross-device computing, distributed user interfaces |
| UCL classification: | UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science UCL > Provost and Vice Provost Offices > UCL BEAMS UCL |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10151146 |
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