Mackett, R; (2021) Wayfinding and mental health. Presented at: Royal Institute of Navigation CogNav webinar series, Online conference.

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Abstract

Wayfinding uses a range of skills including recalling information from memory, interpreting information from the environment, and taking decisions based on this information. Mental health conditions such as anxiety or depression can adversely affect these skills. A significant proportion of the population has one or more mental health conditions. This presentation will examine the issues that such people face when wayfinding. It is based on a study which used the results from an on-line survey of domestic travel by people with mental health conditions. The findings are based on the responses from 363 questionnaires. They were weighted to match the age and gender profile of the population of England with mental health conditions. The anxieties associated with wayfinding such as feeling disorientated and becoming lost are examined. The roles that mobile phone apps and information play in wayfinding are discussed. Gender and age differences are considered where relevant. Many of the respondents indicated that initiatives such as clearer information about bus and train services, the provision of information on board buses and trains, better signposting on the street, and travel training would encourage them to travel more.

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