Dickey, A; Acuto, M; Washbourne, C-L; (2020) Urban Observatories in the Midst of COVID-19: Challenges & Responses. Connected Cities Lab, University of Melbourne: Melbourne, Australia.

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Abstract

In the context of the COVID-19 pandemic, urban observatories have demonstrated their value, but also highlighted the challenges for boundary institutions between knowledge generation and decision-making in a variety of different ways. We aim here to capture some of their voices in a time of crisis. The Connected Cities Lab, in collaboration with University College London and UN-Habitat, and in dialogue with a variety of urban research institutions around the planet, has been working since 2018 to develop a review of the challenges and values of and challenges for ‘urban observatories’. That project aims to present evidence on the boundary-spanning roles of these institutions, capturing the ways in which they bridge information in and about their cities and the potential value they offer to urban governance. As the COVID-19 crisis took hold across cities and continents in early 2020, it became apparent that this study could not prescind from a closer look at how these observatories had both been coping with, but also responding to, the pandemic. This resulted in a series of additional interviews, document reviews and a twopart virtual workshop in August 2020 with observatories, and urban research institutions performing observatory functions, to give further voice to these experiences. As a background to this ‘deep’ dive into the reality of COVID-19 for observatories, the overall study underpinning this working paper has relied on, first, desktop research on publicly available information to identify thirty-two cases of either explicitlynamed ‘urban observatories’ or else urban research institutions performing ‘observatory-like’ functions. This research was then coupled with a series of interviews with experts and senior staff from these observatories to ground truth initial considerations as well as to capture how the processes of boundary-spanning worked beyond the publicly available persona of each observatory. We then referred back to these thirty-two cases and selected a sample of fourteen for specific analysis in relation to COVID-specific interventions, with six of them involved directly into two virtual workshops to capture directly their experience in the context of the pandemic crisis. Capturing initial findings from these engagements (which will ultimately form an integral part of the project’s final report), this working paper offers a preliminary snapshot of some of these lessons drawn from the study. Essential for us has been the chance, amidst the complications of COVID-19 lockdowns and travel bans, to better capture the voice of observatories the world over and their tangible experiences with spanning urban research-practice boundaries in a turbulent historical moment. Whilst the final report for the project will likely include more extensively analysed cases emerging from the current crisis, we have sought to present here much of the raw reflections emerging from our engagement with colleagues in observatories (and ‘observatory-like’ institutions) to both offer useful reflections to other contexts around the world as well as to offer insights on the unique situation urban knowledge institutions find themselves in a reality where cities and urban life has been fundamentally recast by the pandemic. The working paper is organised in a way that follows our broader study’s key themes looking at the structure and activities of observatories, putting our broader findings into dialogue with the voices of observatories during the COVID-19 crisis. Section 1 describes the proposed visions and functions performed by observatories and puts it into dialogue with the COVID-19 crisis. Positionality of urban observatories is also discussed in this section. Section 2 explores outputs produced by, and themes investigated in, observatories and how they have been shaped by and for the crisis. In Sections 1 and 2 we endeavoured to capture vignettes from the participating observatories through the experiences of a set of six more specific interlocutor institutions engaged in the project: the Gauteng City Region Observatory (GCRO) in Johannesburg, the Karachi Urban Lab (KUL) in Karachi, the Indian Institute for Human Settlements (IIHS) in Bangalore, the Metropolis Observatory in Barcelona, and the World Resources Institute Ross Centre in Washington DC. Section 3 concludes with a commentary on the ongoing challenges and opportunities faced by urban observatories in the wake of COVID-19, without underestimating how the crisis might be far from over.

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