Prioritizing unread e-mails: people send urgent responses before important or short ones

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Prioritizing unread e-mails: people send urgent responses before important or short ones

Cox, A; Bird, J; Brumby, D; Cecchinato, M; Gould, S; (2020) Prioritizing unread e-mails: people send urgent responses before important or short ones. Human–Computer Interaction 10.1080/07370024.2020.1835481. (In press). Green open access

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Type:	Article
Title:	Prioritizing unread e-mails: people send urgent responses before important or short ones
Open access status:	An open access version is available from UCL Discovery
DOI:	10.1080/07370024.2020.1835481
Publisher version:	https://doi.org/10.1080/07370024.2020.1835481
Language:	English
Additional information:	This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords:	e-mail, prioritization, inbox management, decision-making, time pressure
UCL classification:	UCL UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI:	https://discovery.ucl.ac.uk/id/eprint/10115257