Cox, A;
Bird, J;
Brumby, D;
Cecchinato, M;
Gould, S;
(2021)
Prioritizing unread e-mails: people send urgent responses before important or short ones.
Human–Computer Interaction
, 36
(5-6)
pp. 511-534.
10.1080/07370024.2020.1835481.
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