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Demonstrating the potential of text mining for analyzing school inspection reports: a sentiment analysis of 17,000 Ofsted documents

Bokhove, C; Sims, S; (2021) Demonstrating the potential of text mining for analyzing school inspection reports: a sentiment analysis of 17,000 Ofsted documents. International Journal of Research & Method in Education , 44 (4) pp. 433-445. 10.1080/1743727X.2020.1819228. Green open access

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Abstract

Many national education systems incorporate a central inspectorate tasked with visiting, evaluating and reporting on the performance of schools. The judgements produced by inspectors often play a part in the way that schools are held to account and constitute an important source of data in their own right. Inspection reports are therefore of great interest to researchers. However, the sheer quantity of inspection reports produced by national school inspectorates creates challenges for analysts. We demonstrate the use of text mining – automated processing and analysis of unstructured textual data – to analyse the complete corpus of school inspection reports released by the English national schools inspectorate since the turn of the century. More precisely, we report the results of a sentiment analysis, comparing the tone of inspection reports across the different grades awarded in each inspection and across different Chief Inspectors. In doing so, we hope to demonstrate the efficiency with which text mining approaches can provide representative analysis of very large volumes of inspection reports, making them a useful complement to smaller-scale, manual analyses. Resources and references are provided for researchers looking to use text mining techniques.

Type: Article
Title: Demonstrating the potential of text mining for analyzing school inspection reports: a sentiment analysis of 17,000 Ofsted documents
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/1743727X.2020.1819228
Publisher version: https://doi.org/10.1080/1743727X.2020.1819228
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: School inspection, text mining, sentiment analysis
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Learning and Leadership
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Learning and Leadership > Centre for Education Policy and Equalising Opportunities
URI: https://discovery.ucl.ac.uk/id/eprint/10112130
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