Bajaj, B; Majumdar, A; (2016) Pilot-controller communication issues and an initial exploration of language-engineering technologies as a potential solution. In: Di Bucchianico, G and Vallicelli, A and Stanton, NA and Landry, SJ, (eds.) Human factors in transportation: Social and technological evolution across maritime, road, rail, and aviation domains. CRC Press: Boca Raton, London, New York.

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Abstract

Despite considerable research into communication problems between pilots and controllers, conducted from a variety of angles, such problems continue to exist. While Barshi and Farris have recently stated that “misunderstandings occur with an alarming frequency” (Barshi and Farris 2013: 15), the data on which this quote is based stem from research published almost 35 years ago. With no current studies available that analyze the current levels of communication issues, this study therefore presents a small-scale study consisting of three independent data analyses with the aim of determining the extent to which such issues still present a problem.

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