Low, WY;
Cao, M;
De Vos, J;
Hickman, R;
(2020)
The journey experience of visually impaired people on public transport in London.
Transport Policy
, 97
pp. 137-148.
10.1016/j.tranpol.2020.07.018.
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Abstract
The use of public transport is critical for Visually Impaired People (VIP) to be independent and have access to out-of-home activities. Despite government policies promoting accessible transport for everyone, the needs of VIP are not well addressed, and journeys can be very difficult to negotiate. Journey requirements can often differ from those of other categories of people on the disability spectrum. Therefore, the aim of this research is to evaluate the journey experience of VIP using public transport. Semi-structured interviews conducted in London are used. The results show that limited access to information, inconsistencies in infrastructure and poor availability of staff assistance are the major concerns. Concessionary travel, on the other hand, encourages VIP to make more trips and hence has a positive effect on well-being. The findings suggest that more specific policies should be introduced to cater to the special needs of particular disabilities rather than generalising the types of aids available. It is also concluded that the journey experience of VIP is closely related to an individual's independence and hence inclusion in society.
| Type: | Article |
|---|---|
| Title: | The journey experience of visually impaired people on public transport in London |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1016/j.tranpol.2020.07.018 |
| Publisher version: | https://doi.org/10.1016/j.tranpol.2020.07.018 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Public transport, Transport policy, Travel behaviour, Visually impaired people, Journey experience, Well-being |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10109809 |
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