Cara, M;
Birkinshaw, J;
Haywood, S;
(2017)
Structural Versus Experienced Complexity: A New Perspective on the Relationship between Organizational Complexity and Innovation.
Advances in Strategic Management
, 37
pp. 115-150.
10.1108/S0742-332220170000037005.
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Abstract
In this chapter, we explore the relationship between organizational complexity and firm-level innovation. We define and operationalize a new construct, experienced complexity, which is the extent to which the organizational environment makes it challenging for decision makers to do their jobs effectively. We distinguish experienced complexity from structural complexity, which is the elements of the organization, such as the number of reporting lines or integrating mechanisms, that are deliberately put in place to help the organization deliver on its objectives, and we argue that structural complexity correlates positively with firm-level innovation, while experienced complexity correlates negatively with innovation. Using a novel dataset combining survey and objective data on 209 large firms, we find support for our arguments.
| Type: | Article |
|---|---|
| Title: | Structural Versus Experienced Complexity: A New Perspective on the Relationship between Organizational Complexity and Innovation |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1108/S0742-332220170000037005 |
| Publisher version: | https://doi.org/10.1108/S0742-332220170000037005 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| Keywords: | Organizational complexity; experienced complexity; structural complexity; innovation; organizational structure |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10081670 |
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