Fuentes, C;
Porcheron, M;
Fischer, JE;
Verdezoto, N;
Zuckerman, O;
Costanza, E;
Herskovic, V;
(2019)
New directions for the IoT: Automate, share, build, and care.
In: Brewster, Stephen and Fitzpatrick, Geraldine, (eds.)
Proceedings of Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (CHI EA '19).
ACM Digital Library: New York, USA.
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Abstract
As the IoT is taking hold in the home, in healthcare, factories, and industry, new challenges and approaches arise for HCI research and design. For example, HCI is exploring agency delegation and automation to support the user in managing the deluge of IoT data, make decisions, or even take actions on behalf of the user, while economic models are being proposed to drive sharing economy services. This creates new problems including how to design appropriate solutions for uncertain and dynamic human behaviour, how to ensure resources are distributed fairly, and how to ensure that the user can understand system actions and ultimately remains in control. These issues are becoming more pertinent as the IoT diversifies into safety-critical domains such as manufacturing and healthcare. This one-day workshop intends to bring together the CHI community to explore the interactional, socio-cultural, ethical, and practical challenges and approaches that these new domains raise for the IoT. With this, we want to consider how such approaches could be integrated to achieve more sustainable, inclusive, or effective interactions.
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