Browse by UCL people
Group by: Type | Date
Number of items: 6.
Article
Rezaeian, M;
Wynn, M;
(2019)
Cybersecurity and the Evolution of the Customer-Centric Service Desk.
International Journal on Advances in Intelligent Systems
, 12
(3&4)
pp. 147-157.
|
Rezaeian, M;
Wynn, M;
(2016)
The implementation of ERP systems in Iranian manufacturing SMEs.
International Journal on Advances in Intelligent Systems
, 9
(3&4)
pp. 600-614.
|
Wynn, M;
Rezaeian, M;
(2015)
ERP implementation in manufacturing SMEs: Lessons from the Knowledge Transfer Partnership scheme.
InImpact: The Journal of Innovation Impact
, 8
(1)
pp. 75-92.
|
Proceedings paper
Rezaeian, M;
Wynn, M;
(2018)
The Evolution of the Customer-Centric Helpdesk: Two Case Studies.
In:
Proceedings of the Eleventh International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services.
(pp. pp. 7-13).
IARIA
|
Rezaeian, M;
Wynn, M;
(2016)
Implementing Integrated Software Solutions in Iranian SMEs.
In:
Proceedings of the Eighth International Conference on Information, Process, and Knowledge Managemen.
(pp. pp. 76-84).
IARIA
|
Thesis
|
Rezaeian, Maryam;
(2016)
A New Framework for Enterprise Resource Planning Systems Implementation for SMEs in the Industrial Manufacturing Sector in Iran.
Doctoral thesis (Ph.D), University of Gloucestershire.
|