Browse by UCL people
Group by: Type | Date
Number of items: 6.
Article
Bate, SP;
Robert, G;
(2006)
Experience-based design: from redesigning the system around the patient to co-designing services with the patient.
Quality and Safety in Health Care
, 15
pp. 307-310.
10.1136/qshc.2005.016527.
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Bate, SP;
Robert, G;
(2002)
Knowledge management and communities of practice in the private sector: lessons for modernising the National Health Service in England and Wales.
Public Administration
, 80
(4)
pp. 643-663.
10.1111/1467-9299.00322.
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Bate, SP;
Robert, G;
Bevan, H;
(2004)
The next phase of healthcare improvement: what can we learn from social movements?
Quality and Safety in Health Care
, 13
pp. 62-66.
10.1136/qshc.2003.006965.
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Robert, G;
Hardacre, J;
Locock, L;
Bate, SP;
Glasby, J;
(2003)
Redesigning mental health services: lessons on user involvement from the Mental Health Collaborative.
Health Expectations
, 6
(1)
pp. 60-71.
10.1046/j.1369-6513.2003.00209.x.
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Proceedings paper
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Bate, SP;
Robert, G;
Mendel, P;
(2005)
How leading hospitals in the US and Europe achieved excellence in service quality - and sustained it.
In:
(Proceedings) 6th International Conference on the Scientific Basis of Health Services.
: Montreal.
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Report
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Bate, SP;
Bevan, H;
Robert, G;
(2004)
Towards a million change agents. A review of the social movements literature: implications for large scale change in the NHS.
NHS Modernisation Agency: London, UK.
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