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Colligan, L; Anderson, JE; Potts, HWW; Berman, J; (2010) Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram. BMC HEALTH SERV RES , 10 , Article 7. 10.1186/1472-6963-10-7. Green open access


Greenhalgh, T; Stramer, K; Bratan, T; Byrne, E; Russell, J; Hinder, S; Potts, H; (2010) The devil's in the detail: Final report of the independent evaluation of the Summary Care Record and HealthSpace programmes. UCL Institute of Health Informatics: London, UK. Green open access


Potts, HWW; Rubin, GJ; Michie, S; (2010) The effect of media reporting on public worry during the swine flu outbreak. In: (Proceedings) UK Society for Behavioural Medicine 6th Annual Scientific Meeting. (pp. p. 27). UK Society for Behavioural Medicine: UK. Green open access


Rubin, G.J.; Potts, H.W.W.; Michie, S.; (2010) The impact of communications about swine flu (influenza A H1N1v) on public responses to the outbreak: results from 36 national telephone surveys in the UK. Health Technology Assessment , 14 (34) pp. 183-266. 10.3310/hta14340-03. Green open access


Williams, A.C. de C.; Potts, H.W.W.; (2010) Group membership and staff turnover affect outcomes in group CBT for persistent pain. Pain , 148 (3) pp. 481-486. 10.1016/j.pain.2009.12.011. Green open access

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