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Group Emotions: Cutting the Gordion Knots Concerning Terms, Levels-of-Analysis, and Processes

Menges, JI; Kilduff, M; (2015) Group Emotions: Cutting the Gordion Knots Concerning Terms, Levels-of-Analysis, and Processes. The Academy of Management Annals , 9 (1) pp. 845-928. 10.1080/19416520.2015.1033148. Green open access

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Abstract

Research has established that groups are pervaded by feelings. But group emotion research within organizational science has suffered in recent years from a lack of terminological clarity, from a narrow focus on small groups, and from an overemphasis on micro-processes of emotion transmission. We address those problems by reviewing and systematically integrating relevant work conducted not only in organizational science, but also in psychology and sociology. We offer a definition of group emotions and sort the conceptual space along four dimensions: group emotion responses, recognition, regulation, and reiteration. We provide evidence that group emotions occur at all levels of analysis, including levels beyond small work groups. The accounts of group emotion emergence at higher levels of analysis differ substantially between organizational science, psychology and sociology. We review these accounts – emergence through inclination, interaction, institutionalization, or identification – and then synthesize them into one parsimonious model. The consequences of different group emotions are reviewed and further constructs (including emotional aperture, group emotional intelligence, emotional culture and emotional climate) are discussed. We end with a call for future research on several neglected group emotion topics including the study of discrete shared emotions, emotions at multiple levels, the effects of social network patterns, and effects on group functioning.

Type: Article
Title: Group Emotions: Cutting the Gordion Knots Concerning Terms, Levels-of-Analysis, and Processes
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/19416520.2015.1033148
Publisher version: http://dx.doi.org/10.1080/19416520.2015.1033148
Language: English
Additional information: This is an Accepted Manuscript of an article published by Taylor & Francis in The Academy of Management Annals on 23rd March 2015, available online: http://www.tandfonline.com/10.1080/19416520.2015.1033148.
Keywords: Emotions, organization, performance, groups
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/1464427
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