Ballart, Xavier;
Hernandez, Enrique;
Esteve, Marc;
(2025)
Enhancing satisfaction with public services: The effect of recalling personal experiences.
International Public Management Journal
(In press).
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| Type: | Article |
|---|---|
| Title: | Enhancing satisfaction with public services: The effect of recalling personal experiences |
| Publisher version: | https://www.tandfonline.com/journals/upmj20 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL SLASH UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10187103 |
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