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Social Media Behaviour Analysis in Disaster-Response Messages of Floods and Heat Waves via Artificial Intelligence

Ponce-López, Victor; Spataru, Catalina; (2022) Social Media Behaviour Analysis in Disaster-Response Messages of Floods and Heat Waves via Artificial Intelligence. Computer and Information Science , 15 (3) pp. 18-36. 10.5539/cis.v15n3p18. Green open access

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Abstract

This paper analyses social media data in multiple disaster-related collections of floods and heat waves in the UK. The proposed method uses machine learning classifiers based on deep bidirectional neural networks trained on benchmark datasets of disaster responses and extreme events. The resulting models are applied to perform a qualitative analysis via topic inference in text data. We further analyse a set of behavioural indicators and match them with climate variables via decoding synoptical records to analyse thermal comfort. We highlight the advantages of aligning behavioural indicators along with climate variables to provide with 7 additional valuable information to be considered especially in different phases of a disaster and applicable to extreme weather periods. The positiveness of messages is around 8% for disaster, 1% for disaster and medical response, 7% for disaster and humanitarian related messages. This shows the reliability of such data for our case studies. We show the transferability of this approach to be applied to any social media data collection.

Type: Article
Title: Social Media Behaviour Analysis in Disaster-Response Messages of Floods and Heat Waves via Artificial Intelligence
Open access status: An open access version is available from UCL Discovery
DOI: 10.5539/cis.v15n3p18
Publisher version: https://doi.org/10.5539/cis.v15n3p18
Language: English
Additional information: Copyright for this article is retained by the author(s), with first publication rights granted to the journal. This is an open-access article distributed under the terms and conditions of the Creative Commons Attribution license (http://creativecommons.org/licenses/by/4.0/).
Keywords: data collections, humanitarian information, message filtering, behaviour indicators, climate variables
UCL classification: UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL
URI: https://discovery.ucl.ac.uk/id/eprint/10157083
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