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A Dialogic Perspective on Managing Knowledge Differences: Problem-solving while building a nuclear power plant safety system

Kou, CY; Harvey, S; (2021) A Dialogic Perspective on Managing Knowledge Differences: Problem-solving while building a nuclear power plant safety system. Organization Studies 10.1177/01708406211061864. (In press). Green open access

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Abstract

To manage knowledge differences, existing research has documented two sets of practices: traversing and transcending knowledge boundaries. What research has yet to explore, however, is the dynamics through which traversing or transcending practices emerge in response to a particular problem situation. Using a qualitative, inductive study of the problem episodes encountered by groups of experts working on a large-scale project to build the safety system for a nuclear power plant, we observed that the emergence of traversing or transcending depended on how experts interpreted problems and initiated dialogues around specific problems. Our work provides insight into the condition through which knowledge integration trajectories may emerge.

Type: Article
Title: A Dialogic Perspective on Managing Knowledge Differences: Problem-solving while building a nuclear power plant safety system
Open access status: An open access version is available from UCL Discovery
DOI: 10.1177/01708406211061864
Publisher version: https://doi.org/10.1177/01708406211061864
Language: English
Additional information: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/).
Keywords: grounded theory, high reliability project, knowledge management, knowledge transfer, knowledge work
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/10141853
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