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Investigating Students' Experiences with Collaboration Analytics for Remote Group Meetings.

Zhou, Q; Suraworachet, W; Pozdniakov, S; Maldonado, RM; Bartindale, T; Chen, P; Richardson, D; (2021) Investigating Students' Experiences with Collaboration Analytics for Remote Group Meetings. In: Roll, I and McNamara, DS and Sosnovsky, SA and Luckin, R and Dimitrova, V, (eds.) Artificial Intelligence in Education. (pp. pp. 472-485). Springer Green open access

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Abstract

Remote meetings have become the norm for most students learning synchronously at a distance during the ongoing coronavirus pandemic. This has motivated the use of artificial intelligence in education (AIED) solutions to support the teaching and learning practice in these settings. However, the use of such solutions requires new research particularly with regards to the human factors that ultimately shape the future design and implementations. In this paper, we build on the emerging literature on human-centred AIED and explore students’ experiences after interacting with a tool that monitors their collaboration in remote meetings (i.e., using Zoom) during 10 weeks. Using the social translucence framework, we probed into the feedback provided by twenty students regarding the design and implementation requirements of the system after their exposure to the tool in their course. The results revealed valuable insights in terms of visibility (what should be made visible to students via the system), awareness (how can this information increase students’ understanding of collaboration performance), and accountability (to what extent students take responsibility of changing their behaviours based on the system’s feedback); as well as the ethical and privacy aspects related to the use of collaboration analytics tools in remote meetings. This study provides key suggestions for the future design and implementations of AIED systems for remote meetings in educational settings.

Type: Proceedings paper
Title: Investigating Students' Experiences with Collaboration Analytics for Remote Group Meetings.
Event: International Conference on Artificial Intelligence in Education
ISBN-13: 978-3-030-78291-7
Open access status: An open access version is available from UCL Discovery
DOI: 10.1007/978-3-030-78292-4_38
Publisher version: https://doi.org/10.1007/978-3-030-78292-4_38
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media
URI: https://discovery.ucl.ac.uk/id/eprint/10130536
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