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Does e-shopping for intangible services attenuate the effect of spatial attributes on travel distance and duration?

Shi, K; De Vos, J; Yang, Y; Li, E; Witlox, F; (2020) Does e-shopping for intangible services attenuate the effect of spatial attributes on travel distance and duration? Transportation Research Part A: Policy and Practice , 141 pp. 86-97. 10.1016/j.tra.2020.09.004. Green open access

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Abstract

E-shopping for intangible services (e.g., eating out services, hairdressing, and visits to movie theatres) refers to searching and paying for services online, but it requires e-shoppers to travel to use these services. In theory, e-shoppers’ search space via the internet is less constrained by spatial attributes. As a result, spatial attributes may barely affect the distance and duration of trips resulting from e-shopping for intangible services. The present study used data from 714 valid face-to-face interviews in Beijing, China, to verify this hypothesis. The results showed that e-shoppers were likely to travel farther after purchasing intangible services online. The effect of spatial attributes on the distance of a single trip was largely attenuated due to online purchases of these services, and the effect on the duration was correspondingly weaker to a limited extent. Therefore, spatial interventions aiming to moderate travel distances and durations may not be as effective in the age of online shopping.

Type: Article
Title: Does e-shopping for intangible services attenuate the effect of spatial attributes on travel distance and duration?
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.tra.2020.09.004
Publisher version: https://doi.org/10.1016/j.tra.2020.09.004
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Spatial attributes, Online shopping, Intangible services, Travel distance, Travel duration, China
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning
URI: https://discovery.ucl.ac.uk/id/eprint/10111510
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