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Mantra to method: lessons from managing innovation on Crossrail, UK

DeBarro, T; MacAulay, S; Davies, A; Wolstenholme, A; Gann, D; Pelton, J; (2015) Mantra to method: lessons from managing innovation on Crossrail, UK. Proceedings of the Institution of Civil Engineers - Civil Engineering , 168 (4) pp. 171-178. 10.1680/cien.15.00008. Green open access

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Abstract

This paper describes how the £14·8 billion Crossrail project in London, UK developed and implemented an innovation strategy to support the delivery of the project. The strategy was designed to encourage the supply chain to develop and apply genuinely beneficial new products, processes and services − then to ensure these were shared throughout the project. The authors identify the steps taken, the managerial process created and the lessons learnt in developing and implementing the strategy. The aim is to contribute to a wider discussion on innovation in the infrastructure community: shifting from mantras about the intrinsic benefits of innovation to evidence about the most effective methods for managing it.

Type: Article
Title: Mantra to method: lessons from managing innovation on Crossrail, UK
Open access status: An open access version is available from UCL Discovery
DOI: 10.1680/cien.15.00008
Publisher version: http://dx.doi.org/10.1680/cien.15.00008
Language: English
Additional information: Distributed under the Creative Commons Attribution 3.0 International License (CC-BY), as described at http://creativecommons.org/licenses/by/3.0/. This license permits reproduction, adaptation, and distribution of the article provided the original author and source are credited.
Keywords: Project management, railway systems, transport management
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
URI: https://discovery.ucl.ac.uk/id/eprint/1477543
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