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From Paternalistic to User-Centred Security: Putting Users First with Value-Sensitive Design

Dodier-Lazaro, S; Abu-Salma, R; Becker, I; Sasse, MA; (2017) From Paternalistic to User-Centred Security: Putting Users First with Value-Sensitive Design. In: Position Papers. Values In Computing. Green open access

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Abstract

Usable security research to date has focused on making users more secure, by identifying and addressing usability issues that lead users to making mistakes, or by persuading users to pay attention to security and make secure choices. However, security goals were set by security experts, who were unaware that users often have other priorities and value security differently. In this paper, we present examples of circumventions and non-adoption of secure systems designed under this paternalistic mindset. We argue that security experts need to identify user values and deliver on them. To do that, we need a methodological framework that can conceptualise values and identify those that impact user engagement with security. We show that (a) engagement with, and adherence to security, are mediated by user values, and that (b) it is necessary to model those values to understand the nature of security’s failures and to design viable alternatives.

Type: Proceedings paper
Title: From Paternalistic to User-Centred Security: Putting Users First with Value-Sensitive Design
Event: Workshop on Values in Computing. 09 May 2017
Location: ACM
Open access status: An open access version is available from UCL Discovery
Publisher version: http://www.valuesincomputing.org/position-papers/
Additional information: This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/4.0/.
Keywords: Value-Sensitive Design; Security; Productive Security; Research Methods
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Security and Crime Science
URI: https://discovery.ucl.ac.uk/id/eprint/1557895
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