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IoT in the wild: what negotiating public deployments can tell us about the state of the Internet of Things

Hay, D; Buyuklieva, B; Daothong, J; Edmonds, B; Hudson-Smith, A; Milton, R; Wood, J; (2018) IoT in the wild: what negotiating public deployments can tell us about the state of the Internet of Things. In: Proceedings: Living in the Internet of Things: Cybersecurity of the IoT - 2018. The Institution of Engineering and Technology: London, UK. Green open access

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Abstract

The promise of IoT technologies is such that they represent as big a social and economic change as the invention of the Internet itself. From the way people consume media in their homes to structural changes in global employment through improved automation, IoT has the potential to touch all aspects of peoples everyday lives at domestic, national, and international scales. The size of this change and the unpredictability of the potential social effects of these technologies is precisely what makes research into them urgent, yet at the same time it is this scale and unpredictability that makes this research challenging to conduct. In the field of Human Computer Interaction, methodologies such as `in-the-wild' research, in which the emergent properties of a technology are discovered through the design and deployment of a device or system outside of the laboratory and in collaboration with the people with whom it is envisioned to be used by, have emerged to deal with some of these issues. Yet beyond the findings garnered through direct user engagement, negotiating an in-the-wild study is itself a challenging proposition: the needs of researchers, technology hosts, and potential user groups must be balanced, and the potential affordances of a technology are limited by their acceptability with these stakeholders. With reference to `Tales of the Park', a public-facing IoT deployment developed in partnership with Queen Elizabeth Olympic Park, this paper outlines some of the key points of negotiation that made the deployment possible, and contends that these indicate broader social anxieties about the future direction of the Internet of Things.

Type: Proceedings paper
Title: IoT in the wild: what negotiating public deployments can tell us about the state of the Internet of Things
Event: Living in the Internet of Things: Cybersecurity of the IoT - 2018
ISBN-13: 978-1-78561-843-7
Open access status: An open access version is available from UCL Discovery
DOI: 10.1049/cp.2018.0017
Publisher version: http://dx.doi.org/10.1049/cp.2018.0017
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Internet of Things, Globalisation, Human Computer Interaction, Internet, User Interfaces, Information Networks
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Centre for Advanced Spatial Analysis
UCL > Provost and Vice Provost Offices > UCL SLASH
URI: http://discovery.ucl.ac.uk/id/eprint/10052880
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