Kuchta, K.; (2008) "One size fits all" software does not fit in the legal sector. Presented at: DESI II: Second International Workshop on Supporting Search and Sensemaking for Electronically Stored Information in Discovery Proceedings, University College London, UK.

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Abstract

It is estimated that by 2011, the amount of electronic data created and stored will grow to 10 times the 180 exabytes that existed in 2006, reflecting a compound annual growth rate of almost 60%*. As the amount of electronically stored data increases and the cost of Electronic Discovery escalate, many companies are rushing to find a “magic pill” that can help them manage records and lower E-Discovery costs in the future. In response to this concern, several software firms have added records management programs to their current software, even Microsoft’s SharePoint is purported to have records management functionality. Unfortunately, discoverable information is taking different forms and our experience suggests that our tried and true methods of identifying responsive data are not effective. These companies claim that with the addition of Records Management they can also help lower the cost of Electronic Discovery required during litigation. Can these “one size fits all” programs actually meet the compliance standards set by the courts? Or, is this “add on” technology making promises that it just cannot deliver on? Can we afford to approach ESI in the context of Electronic Discovery as we have in the past? Is the convergence of Record Management, Compliance, Knowledge Management and Electronic Discovery going to meet in the correct position to meet the legal requirements of ESI? These questions need review.

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