Gryce, C; Piccinelli, G; Zirpins, C; (2003) An architectural model for electronic services. In: Proceedings of IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE-2003), June 9-11, 2003, University of Linz, Linz, Austria. (pp. 113-114). IEEE Computer Society

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Abstract

In addition to producing a pervasive standard and atechnology framework, the Web Service initiative hasprompted businesses to re-examine their service deliverychannels. Back-end systems are already in place tocapture business knowledge and manage operationalstrategies and procedures. Web Services enable access tosuch systems, as well as basic orchestration. Theinfrastructure is in place to recreate the business-levelnotion of an electronic service. However, the gap betweentechnology-oriented and business-oriented models forservices is still considerable.In this paper, we outline a model for electronic servicesas defined by the FRESCO project. The model constitutesan architectural blueprint of the technical and businessinfrastructure for an electronic service. The focus is onthe provisional aspects of electronic services.

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