Kelsey, JM; (2003) Drawing the hoarding line: balancing the spatial requirements of customer and contractor in occupied refurbishment of railway stations. In: Greenwood, D, (ed.) (Proceedings) Proceedings of the 19th Annual ARCOM Conference, 3-5th September, University of Brighton. Association of Researchers in Construction Management (ARCOM): Brighton, UK.

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Abstract

In planning an occupied refurbishment the spatial needs of the contractor and of theongoing business have to be balanced. For the refurbishment of railway stations, aparticular concern to retailers and train operators is the disruptive effect ofconstruction works upon pedestrian movement. RaCMIT (Refurbishment andCustomer Movement Integration Tool) is a research project aimed at investigatingthis problem through concentration on decision criteria/processes of the client andmodels/observations of pedestrian movement. The objective of the research is todevelop a decision protocol and decision support tools, which assist both the clientand the construction planner in addressing these problems and which allows overalloptimisation of project value to the client?s business. The practice of spatial decisionmakingin station refurbishment projects has been investigated in two case studies.This paper concentrates on one case study where pedestrian movement was observedbefore and during the refurbishment. Research observations as well as currentliterature suggest that a) for overall decision-making, opportunities may be lost(under current practice) for minimising joint project cost/revenue (or other)disruption and b) for spatial decision-making, temporary station configuration duringconstruction may be a significant variable. In planning an occupied refurbishment the spatial needs of the contractor and of theongoing business have to be balanced. For the refurbishment of railway stations, aparticular concern to retailers and train operators is the disruptive effect ofconstruction works upon pedestrian movement. RaCMIT (Refurbishment andCustomer Movement Integration Tool) is a research project aimed at investigatingthis problem through concentration on decision criteria/processes of the client andmodels/observations of pedestrian movement. The objective of the research is todevelop a decision protocol and decision support tools, which assist both the clientand the construction planner in addressing these problems and which allows overalloptimisation of project value to the client?s business. The practice of spatial decisionmakingin station refurbishment projects has been investigated in two case studies.This paper concentrates on one case study where pedestrian movement was observedbefore and during the refurbishment. Research observations as well as currentliterature suggest that a) for overall decision-making, opportunities may be lost(under current practice) for minimising joint project cost/revenue (or other)disruption and b) for spatial decision-making, temporary station configuration duringconstruction may be a significant variable.

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