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Computer Security: Anatomy of a Usability Disaster, and a Plan for Recovery

Sasse, MA; (2003) Computer Security: Anatomy of a Usability Disaster, and a Plan for Recovery. Presented at: Proceedings of 2003 Workshop on Human-Computer Interaction and Security Systems at CHI 2003, Ft. Lauderdale, FL, USA. Green open access

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Abstract

This paper reviews past and current work on usability of security mechanisms. Given that most users interact with computer security on a daily basis, it is astonishing how little interest the CHI community has taken in the design of security systems. Many usability problems associated with security mechanisms could be avoided through application of basic usability knowledge and methods. At the same time, the design of security systems raises some issues that cannot be met with existing CHI knowledge and methods. In conclusion, I will outline the research challenges for improving usability of security systems.

Type: Conference item (UNSPECIFIED)
Title: Computer Security: Anatomy of a Usability Disaster, and a Plan for Recovery
Event: Proceedings of 2003 Workshop on Human-Computer Interaction and Security Systems at CHI 2003
Location: Ft. Lauderdale, FL, USA
Dates: 2003
Open access status: An open access version is available from UCL Discovery
Language: English
Additional information: This is an accepted manuscript of a workshop paper presented at the SIGCHI Conference on Human Factors in Computing Systems in April 2003
Keywords: Computer Security, password, biometrics, user cost, task analysis
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/20347
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