Rimmer, J;
Wakeman, I;
Sheeran, L;
Sasse, MA;
(1999)
Examining Users' Repertoire of Internet Applications.
In: Sasse, MA and Johnson, C, (eds.)
Proceedings of Human-Computer Interaction - INTERACT '99.
(pp. 654 - 660).
IOS Press: Netherlands: Amsterdam.
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Abstract
The language within user interfaces should match the language of the user. However, there has been very little work on how to capture this language and in particular, the lexicon of the user. In this paper we describe how the tools from discourse analysis can be used to capture these lexicons, and show how they vary according to the function of the text. We conducted semi-structured interviews and questionnaires to collect texts for analysis. Analysis showed a variety of repertoires used to describe typical network applications, such as email and Web use. We present these repertoires and describe how they can be used in the design of the user interface.
Type: | Proceedings paper |
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Title: | Examining Users' Repertoire of Internet Applications |
Event: | Human-Computer Interaction INTERACT 99 |
Location: | EDINBURGH, SCOTLAND |
Dates: | 1999-08-30 - 1999-09-03 |
ISBN: | 0-9673355-0-7 |
ISBN-13: | 978-0-9673355-0-6 |
Open access status: | An open access version is available from UCL Discovery |
Publisher version: | https://www.iospress.nl/book/human-computer-intera... |
Language: | English |
Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
Keywords: | discourse analysis, repertoire, conceptual design, internet interfaces, email, World Wide Web |
UCL classification: | UCL UCL > Provost and Vice Provost Offices UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science |
URI: | https://discovery.ucl.ac.uk/id/eprint/20322 |
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