Hill, B; Long, J; (1997) Issues with modelling a complex dynamic planning and control system. In: Thomas, PJ and Withers, D, (eds.) HCI '97 Conference companion : adjunct proceedings of the 12th British Computer Society Annual Conference on Human Computer Interaction, HCI '97, held at the University of the West of England, Bristol, August 1997. (pp. 26 - 30). Springer: London, UK.

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Abstract

This paper raises a number of issues, identified by research attempting to model a complex dynamic planning and control system. The system of concern is the Emergency Management Combined Response system, which is set up to manage disasters. A preliminary model was derived by applying a framework for modelling planning and control in multiple task work to data from an emergency management training scenario. The issues raised by the current model are how to represent: a changing worksystem; a system with more than one level of operation, and with interactions between the levels; system performance with trade-offs between different parts of the system. These issues are considered common to modelling such complex systems. The issues are described and generalised. Ways forward to address the issues are proposed.

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