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Internalization, qualitative methods, and evaluation

Faisal, S.; Craft, B.; Cairns, P.; Blandford, A.; (2008) Internalization, qualitative methods, and evaluation. In: Proceedings of the 2008 conference on BEyond time and errors: novel evaLuation methods for Information Visualization. Association for Computing Machinery: New York, US. Green open access

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Abstract

Information Visualization (InfoVis) is at least in part defined by a process that occurs within the subjective internal experience of the users of visualization tools. Hence, users' interaction with these tools is seen as an 'experience'. Relying on standard quantitative usability measures evaluates the interface. Yet, there is more to users' interaction with InfoVis tools than merely the interface. Qualitative methods targets users' subjective experiences. In this paper we demonstrate the potential benefits of qualitative methods, more specifically Grounded Theory, for generating a theoretical understanding of users' InfoVis experiences through discussing the results of a qualitative study we conducted. The study was conducted in order to evaluate a visualization of the academic literature domain, which we have designed and built using a user-centered design approach. The study resulted in us identifying categories that are essential to the InfoVis experience. This paper argues that these categories can be used as a foundation for building an InfoVis theory of interaction.

Type: Proceedings paper
Title: Internalization, qualitative methods, and evaluation
ISBN-13: 9781605580166
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/1377966.1377973
Publisher version: http://dx.doi.org/10.1145/1377966.1377973
Language: English
Additional information: © ACM, 2008. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the 2008 conference on BEyond time and errors: novel evaLuation methods for Information Visualization, http://dx.doi.org/10.1145/1377966.1377973. Paper presented at BEyond time and errors: novel evaLuation methods for Information Visualization conference (BELIV'08), April 5, 2008, Florence, Italy
Keywords: Qualitative methods, information visualization, usability, evaluation
UCL classification: UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > Institute of Cognitive Neuroscience
URI: https://discovery.ucl.ac.uk/id/eprint/16823
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